Privacy Policy

Privacy Policy
This Privacy Policy was last updated on April 26, 2023.
Thank you for joining Udirext. We at Udirext (“Udirext”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights regarding your personal data.
Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use Udirext websites, mobile applications, APIs, or related services (the “Services”). 
By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.
Table of Contents
•    1. What Data We Get
•    2. How We Get Data About You
•    3. What We Use Your Data For
•    4. Who We Share Your Data With
•    5. Security
•    6. Your Rights
•    7. Jurisdiction-Specific Rules
•    8. Updates & Contact Info

1. What Data We Get
We collect certain data from you directly, like information you enter yourself, data about your consumption of content, and data from third-party platforms you connect with Udirext. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using. All data listed in this section is subject to the following processing activities: collecting, recording, structuring, storing, altering, retrieving, encrypting, pseudonymizing, erasing, combining, and transmitting.

1.1 Data You Provide to Us
We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect.
When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:

Account Data:  In order to use certain features (like accessing content), you need to create a user account, which requires us to collect and store your email address, password, and account settings. To create an instructor account, we collect and store your name, email address, password, and account settings. As you use certain features on the site or mobile application, you may be prompted to submit additional information including occupation, government ID information, verification photo, date of birth, race/ethnicity, skill interests, and phone number. Upon account creation, we assign you a unique identifying number.

Profile Data:  You can also choose to provide profile information like a photo, headline, biography, language, website link, social media profiles, country, or other data. Your Profile Data will be publicly viewable by others.

Shared Content:   Parts of the Services let you interact with other users or share content publicly, including by uploading videos, images, article and other content, subscribe to user channel, posting comment about content, like and unlike content, sending messages to content creators. Such shared content may be publicly viewable by others depending on where it is posted.

Watching Movies Data:    When you access content, we collect certain data including which videos, comments, time of watch, view count, like & unlike count, video rent and subscription, and other data submitted to satisfy video watching and related content requirements.

Payment Data:   If you make purchases of digital material, fund your account or rent video, we collect certain data about your payment (such as your name, billing address, and ZIP code) as necessary to process your order and which may optionally be saved to process future orders. You must provide certain payment and billing data directly to our payment service providers, including your name, credit card information, billing address, and ZIP code. We may also receive limited information, like the fact that you have a new card and the last four digits of that card, from payment service providers to facilitate payments. For security, Udirext does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.

User Ads Data:    If you post user ads, we collect certain data about your ads (such as your user id, wallet account balance, daily budget, total budget, starting date, targeted location) as necessary to process your ads request. You will be also require provide necessary data to fund your account if your account is below the minimum target for a day

Content Creator Payment Data:    If you are a content creator, you can link your PayPal or other payment account to the Services to receive payments. When you link a payment account, we collect and use certain information, including your payment account email address, account ID, physical address, or other data necessary for us to send payments to your account. In order to comply with applicable laws, we also work with trusted third parties who collect tax information as legally required. This tax information may include residency information, tax identification numbers, biographical information, and other personal information necessary for taxation purposes. For security, Udirext does not collect or store sensitive bank account information. The collection, use, and disclosure of your payment, billing, and taxation data is subject to the privacy policy and other terms of your payment account provider.

Data About Your Accounts on Other Services:   We may obtain certain information through your social media or other online accounts if they are connected to your udirext account. If you log in to Udirext via Facebook or another third-party platform or service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, profile picture, account ID number, login email address, location, physical location of your access devices, gender, birthday or contacts.
Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us.
If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.

Challenge, Promotions, and Surveys:    We may invite you to complete a survey or participate in a promotion (like a contest, or challenge), either through the Services or a third-party platform. If you participate, we will collect and store the data you provide as part of participating, such as your name, email address, postal address, date of birth, or phone number. That data is subject to this Privacy Policy unless otherwise stated in the official rules of the promotion or in another privacy policy. The data collected will be used to administer the promotion or survey, including for notifying winners and distributing rewards. To receive a reward, you may be required to allow us to post some of your information publicly (like on a winner’s page). Where we use a third-party platform to administer a survey or promotion, the third party’s privacy policy will apply.

Communications and Support:    If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, messages, location, Udirext user ID, refund transaction IDs, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy.
The data listed above is stored by us and associated with your account.

1.2 Data We Collect through Automated Means
When you access the Services (including browsing content), we collect certain data by automated means, including:

System Data:    Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types.

Usage Data:    Usage statistics about your interactions with the Services, including content accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, referrer, and other data regarding your use of the Services.

Approximate Geographic Data:    An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.
The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.

1.3 Data From Third Parties
If you are a corporate user (Registered company), in addition to information you submit to us, we may collect certain business information such as country of incorporation, Business registration number, and other related business information

2. How We Get Data About You
We use tools like cookies and similar tracking technologies to gather the data listed above. Some of these tools offer you the ability to opt out of data collection.

2.1 Cookies and Data Collection Tools
We use cookies, which are small text files stored by your browser, to collect, store, and share data about your activities across websites, including on Udirext. They allow us to remember things about your visits to Udirext, like your preferred language, and to make the site easier to use. To learn more about cookies. We may also use clear pixels in emails to track deliverability and open rates.
Udirext and service providers acting on our behalf (like Google Analytics and third-party advertisers) use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints when you access and use the Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data (as detailed in Section 1) when you use the Services. In some cases, we tie data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.

2.2 Why We Use Data Collection Tools
Udirext uses the following types of Data Collection Tools for the purposes described:
o    Strictly Necessary: These Data Collection Tools enable you to access the site, provide basic functionality (like logging in or accessing content), secure the site, protect against fraudulent logins, and detect and prevent abuse or unauthorized use of your account. These are required for the Services to work properly, so if you disable them, parts of the site will break or be unavailable.
o    Functional: These Data Collection Tools remember data about your browser and your preferences, provide additional site functionality, customize content to be more relevant to you, and remember settings affecting the appearance and behavior of the Services (like your preferred language or volume level for video playback).
o    Performance: These Data Collection Tools help measure and improve the Services by providing usage and performance data, visit counts, traffic sources, or where an application was downloaded from. These tools can help us test different versions of Udirext to see which features or content users prefer and determine which email messages are opened.
o    Advertising: These Data Collection Tools are used to deliver relevant ads (on the site and/or other sites) based on things we know about you like your Usage and System Data (as detailed in Section 1), and things that the ad service providers know about you based on their tracking data. 
o    Social Media: These Data Collection Tools enable social media functionality, like sharing content with friends and networks. These cookies may track a user or device across other sites and build a profile of user interests for targeted advertising purposes.
You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. 

3. What We Use Your Data For
We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity. We retain your data for as long as it is needed to serve the purposes for which it was collected.
We use the data we collect through your use of the Services to:
•    Provide and administer the Services, including to facilitate participation in content, monitor video, checkmate videos upload, display customized content, and facilitate communication with other users (Account Data; Shared Content; Videos Watching Data; System Data; Usage Data; Approximate Geographic Data);
•    Process payments to content creator and other third parties
•    Communicate with you about your account by (Account Data; Shared Content; challenge, Promotions, and Surveys; System Data; Communications and Support):
o    Responding to your questions and concerns;
o    Sending you administrative messages and information, including notifications about changes to our Service; and updates to our agreements;
o    Sending you information, such as (comment, like & unlike, subscribe) update or latest video upload by subscribed channel
o    Sending push notifications to your wireless device to provide updates and other relevant messages (which you can manage from the “options” or “settings” page of the mobile app);
•    Manage your account and account preferences and personalize your experience (Account Data; Video watching Data; User Payment Data; Content creator Payment Data; System Data, Usage Data, Cookie Data);
•    Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse (Account Data; Student Payment Data; Instructor Payment Data; Communications and Support; System Data; Approximate Geographic Location);
•    Verify content creator identity (Account Data; Pay out Data);
•    Solicit feedback from users (Account Data; Communications and Support);
•    Market products, services, surveys, and promotions (Account Data; Videos watching & uploading Data; challenge, Promotions, and Surveys; Usage Data; Cookie Data);
•    Learn more about you by linking your data with additional data through third-party data providers and/or analyzing the data with the help of analytics service providers (Account Data; Data About Your Accounts on Other Services; Usage Data; Cookie Data);
•    Identify unique users across devices (Account Data; System Data; Cookie Data);
•    Tailor advertisements across devices (Cookie Data);
•    Improve our Services and develop new products, services, and features (all data categories);
•    Analyze trends and traffic, track purchases, and track usage data (Account Data; videos watching & uploading Data; User Payment Data; Communications and Support; System Data; Usage Data; Approximate Geographic Data; Cookie Data);
•    Advertise the Services on third-party websites and applications (Account Data; Cookie Data);
•    As required or permitted by law (all data categories); or
•    As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services (all data categories).

4. Who We Share Your Data With
We share certain data about you with content creator, other users, companies performing services for us, Udirext affiliates, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.
We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:
•    With Your Instructors: We share data that we have about you (except your email address) with content creator whom you access their content, so they can improve their content for you and other users. This data may include things like your country, browser language, operating system, device settings, the site that brought you to Udirext, and certain activities on Udirext, like comment, subscribe, like, unlike, view, rent, watch later, not interested, download and share content. (Account Data; System Data; Usage Data; Approximate Geographic Data)
•    With Other Users: Depending on your settings, your shared content and profile data may be publicly viewable, including to other users. If you comment on a content, your information (including your name) may also be publicly viewable. (Account Data; Profile Data; Shared Content)
•    With Service Providers, Contractors, and Agents: We share your data with third-party companies who perform services on our behalf, like payment processing, fraud and abuse prevention, data analysis, marketing and advertising services (including retargeted advertising), email and hosting services, and customer services and support. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service. (All data categories)
•    With Udirext Affiliates: We may share your data within our corporate family of companies that are related by common ownership or control to enable or support us in providing the Services. (All data categories)
•    With Business Partners: We have agreements with other websites and platforms to distribute our Services and drive traffic to Udirext. Depending on your location, we may share your data with these trusted partners. (Account Data; Learning Data; Communications and Support; System Data)
•    With Analytics and Data Enrichment Services: As part of our use of third-party analytics tools like Google Analytics and data enrichment services, we share certain contact information or de-identified data. De-identified data means data where we’ve removed things like your name and email address and replaced it with a token ID. This allows these providers to provide analytics services or match your data with publicly-available database information (including contact and social information from other sources). We do this to communicate with you in a more effective and customized manner. (Account Data; System Data; Usage Data; Cookie Data)
•    To Power Social Media Features: The social media features in the Services (like the Facebook Like button) may allow the third-party social media provider to collect things like your IP address and which page of the Services you’re visiting, and to set a cookie to enable the feature. Your interactions with these features are governed by the third-party company’s privacy policy. (System Data; Usage Data; Cookie Data)
•    To Administer Promotions and Surveys: We may share your data as necessary to administer, market, or sponsor promotions and surveys you choose to participate in, as required by applicable law (like to provide a winners list or make required filings), or in accordance with the rules of the promotion or survey. (Account Data; Challenge, Promotions, and Surveys)
•    For Advertising: If we decide to use an advertising-supported revenue model in the future, we may use and share certain System Data and Usage Data with third-party advertisers and networks to show general demographic and preference information among our users. We may also allow advertisers to collect System Data through Data Collection Tools (as detailed in Section 2.1), to use this data to offer you targeted ad delivery to personalize your user experience (through behavioral advertising) and to undertake web analytics. Advertisers may also share with us the data they collect about you. 
•    For Security and Legal Compliance: We may disclose your data (all data categories) to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
o    Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
o    Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid request;
o    Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements;
o    Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues;
o    Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of Udirext, our users, employees, members of the public, or our Services;
o    We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy; or
o    Required or permitted by law.
•    During a Change in Control: If Udirext undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition (including during due diligence). (All data categories)
•    After Aggregation/De-identification: We may disclose or use aggregated or de-identified data for any purpose.
•    With Your Permission: With your consent, we may share data to third parties outside the scope of this Privacy Policy. (All data categories)

5. Security
We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.
Udirext takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Udirext, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact us via email: 

6. Your Rights
You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain third parties. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.

6.1 Your Choices About the Use of Your Data
You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.
•    To stop receiving promotional communications from us, you can opt out by using the unsubscribe mechanism in the promotional communication you receive. Note that regardless of your email preference settings, we will send you latest content upload and notification messages regarding the Services, including subscribe channel, like, unlike, view, comment, and important updates about the Services, and notices about our policies.
•    The browser or device you use may allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared.
•    Apple iOS, Android OS, and Microsoft Windows each provide their own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings on that platform.

6.2 Accessing, Updating, and Deleting Your Personal Data
You can access and update your personal data that Udirext collects and maintains as follows:
•    To update data you provide directly, log into your account and update your account at any time.
•    To terminate your account, log into your account and delete your account

6.3 Our Policy Concerning Children
We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Individuals younger than 18 years of age or required age for consent to use online services where they live, may not set up an account, but may have a parent or guardian open an account and help them access appropriate content. Individuals younger than the required age for consent to use online services may not use the Services. If we learn that we’ve collected personal data from a child under those ages, we will take reasonable steps to delete it.
Parents who believe that Udirext may have collected personal data from a child under those ages, can submit account remove request And the account will be remove without delay

7. Jurisdiction-Specific Rules
If you live in Nigeria, you have certain rights related to accessing and deleting your data, as well as learning who we share your data with. If you live Outside Nigeria, you have the right to make a formal complaint with the appropriate government agency.
In order to provide the Services to you, we must transfer your data to the Nigeria and process it there. If you are using the Services from outside the Nigeria, you consent to the transfer, storage, and processing of your data in and to the Nigeria or other countries.

8. Updates & Contact Info
When we make a material change to this policy, we’ll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted. Please contact us via email or postal mail with any questions, concerns, or disputes.

8.1 Modifications to This Privacy Policy
From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.
As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.

8.2 Interpretation
Any capitalized terms not defined in this policy are defined as specified in Acadux's Terms of Use. Any version of this Privacy Policy in a language other than English is provided for convenience. If there is any conflict with a non-English version, you agree that the English language version will control.

8.3 Questions
If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact our Legal team (including our Data Protection Officer) at You can also send postal mail to us at Hi2soft (Acadux), Attn: 12, Irhirhi Road, ADP, off Airport Road, Benin City, NG-3000103.